◆ Every Communication Heard On-site ◆

The AI That Works
While You Work

Field service workers spend 2+ hours per day on paperwork. ECHO eliminates that — a hands-free AI voice assistant that listens, pulls live data, generates reports, and submits them directly to your CRM. No typing. No waiting. No paperwork.

25M+
Field Workers in the US
2.4h
Avg Daily Admin Time
<1s
ECHO Response Latency
$0
Typing Required
🎙️ Real-time Voice AI
🔧 CRM Integration
📋 Auto Documentation
☣️ Chemical Label Lookup
📡 Agentic Tool Use
How ECHO Works
01
🎙️
Worker Speaks
PCM audio captured from device mic in real time — no push-to-talk needed during an inspection.
›
02
⚡
Nova Sonic Processes
Amazon Nova Sonic streams bidirectional audio via AWS Bedrock — understanding intent, not just words.
›
03
🤖
Agent Takes Action
ECHO calls live tools — pulls the customer schedule, looks up a chemical label, or fetches prior service notes.
›
04
📋
Report Submitted
One voice command generates a structured CRM entry and submits it directly to FieldWork — no typing needed.
Ready to connect
DEMO · FREE
ECHO VOICE SYSTEM
START SESSION BELOW
● LISTENING

Tap to start your voice session

⚡ LIVE TOOL CALLS
Tool calls appear here when ECHO takes action
Try these scenarios
📅
What's on my schedule today?
Triggers: FieldWork CRM live schedule lookup
☣️
Can I use Alpine WSG on Brown Recluse spiders?
Triggers: Live EPA label lookup from labelsds.com
📋
Generate my service report
Triggers: Structured CRM-ready documentation output
💾
Submit the report to FieldWork
Triggers: submitNote API call → saves to customer record
🎙️
Listen while I do the inspection
Passive monitoring mode — ECHO stays quiet until called
⚡
Powered by
Amazon Nova Sonic
Real-time bidirectional speech-to-speech AI via AWS Bedrock. Sub-second latency, tool use mid-stream, natural voice responses.
AWS Bedrock Bidirectional Streaming Tool Use 16kHz PCM
LIVE TRANSCRIPT
🎙️
Start a session and speak naturally.
Transcript and tool calls appear in real time.
📋 GENERATED REPORT
Technical Architecture
⚡
Amazon Nova Sonic
Bidirectional speech-to-speech streaming via InvokeModelWithBidirectionalStreamCommand on AWS Bedrock. Real-time audio chunks at 16kHz PCM.
AWS Bedrock
🤖
Agentic Tool Use
Nova Sonic calls tools mid-stream: FieldWork CRM (schedule, jobs, notes, submit), chemical label lookup (EPA labels + SDS), weather, and date/time.
Function Calling
🏗️
Node.js + Socket.IO
WebSocket server on AWS EC2 bridges browser microphone to Bedrock. Handles bidirectional audio streaming, tool result injection, and session management.
WebSockets
📋
FieldWork CRM Integration
Live API calls to FieldWork HQ — pull today's schedule, search customers, retrieve service history, and submit documentation reports by voice.
Live API
☣️
Chemical Label Intelligence
Real-time EPA label and SDS lookup via labelsds.com. ECHO reads the actual document to answer compliance questions — no hallucination.
Zero Hallucination
🌐
Web Audio API
Browser-native microphone capture with echo cancellation and noise suppression. Float32 → Int16 PCM conversion for Nova Sonic's 16-bit input requirement.
Browser Native